Privacy Policy - MedievalBoots

Effective Date: June 2, 2026
Website: MedievalBoots.com
Contact Email: support@medievalboots.com

At MedievalBoots, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you visit our website, create an account, place an order, contact us, or interact with our store.

The information we may collect includes:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment confirmation details
Account login information, if you create an account
Messages sent through our contact form
Product preferences, sizing details, or customization requests
IP address, browser type, device information, and website usage data

We collect this information to process orders, provide customer support, improve our website, and deliver a better shopping experience.

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Confirm payment and manage checkout
Ship products to your address
Send order updates and tracking information
Respond to customer service requests
Help with sizing, custom orders, and product questions
Improve our website, products, and customer experience
Prevent fraud, abuse, and unauthorized transactions
Comply with legal, tax, and accounting requirements
Send marketing emails only if you choose to receive them

We do not sell your personal information.

3. Payment Information

Payments on MedievalBoots.com are processed through secure third-party payment providers. We do not store your full credit card number or full payment card details on our website.

Payment providers may collect and process your payment information according to their own privacy policies and security standards.

4. Order and Shipping Information

When you place an order, we collect the information needed to prepare and deliver your purchase. This may include your name, shipping address, phone number, email address, product selection, size, and customization details.

We may share necessary shipping information with delivery carriers, fulfillment partners, customs services, or logistics providers in order to deliver your order.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, keep your cart active, remember preferences, measure website performance, and understand how visitors use our website.

Cookies may be used for:

Shopping cart functionality
Checkout and account login
Website analytics
Security and fraud prevention
Advertising or remarketing, if enabled
Remembering website preferences

You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Cookie notices and consent tools are commonly used to inform visitors about cookies and tracking, especially where privacy laws require transparency and consent.

6. Analytics and Advertising

We may use analytics tools, such as Google Analytics or similar services, to understand website traffic, visitor behavior, product performance, and marketing results.

These tools may collect information such as your IP address, browser type, device type, pages visited, time spent on the website, and referral source.

We may also use advertising platforms, such as Google Ads, Meta Ads, Pinterest Ads, or similar services, to promote our products and measure advertising performance.

You can manage cookie preferences through your browser settings or other privacy tools available in your region.

7. Email Marketing

If you subscribe to our newsletter or agree to receive marketing emails, we may send you updates about products, promotions, new collections, or store news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at:

support@medievalboots.com

We will not send marketing emails unless you have subscribed or otherwise agreed to receive them where required by law.

8. How We Share Information

We only share personal information when necessary to operate our store and provide our services.

We may share information with:

Payment processors
Shipping carriers
Website hosting providers
Email service providers
Analytics and advertising platforms
Fraud prevention services
Customer support tools
Legal, tax, or government authorities when required

We do not sell your personal information.

9. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Our website may use SSL encryption, secure checkout tools, trusted payment providers, and access controls to help protect customer data.

However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.

10. Data Retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy.

We may retain order information for legal, tax, accounting, fraud prevention, customer service, and business record purposes.

If you contact us and request deletion of your personal information, we will review your request and respond according to applicable laws.

11. Your Privacy Rights

Depending on your location, you may have privacy rights regarding your personal information.

These rights may include the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Request a copy of your personal data
Object to certain processing
Withdraw consent for marketing emails
Ask how your data is used or shared

To make a privacy request, contact us at:

support@medievalboots.com

We may need to verify your identity before completing certain requests.

12. California Privacy Rights

If you are a California resident, you may have additional rights under California privacy laws. These may include the right to know what personal information is collected, request deletion, request access, and opt out of the sale or sharing of personal information where applicable. California privacy rules require many commercial websites collecting personal information from California residents to provide a clear privacy policy.

MedievalBoots does not sell personal information.

To contact us about California privacy rights, email:

support@medievalboots.com

13. European and International Privacy Rights

If you are located in the European Union, United Kingdom, or another region with privacy laws, you may have rights regarding access, correction, deletion, portability, objection, or restriction of your personal information.

We process personal information for reasons such as:

Fulfilling customer orders
Providing customer support
Complying with legal requirements
Improving our website
Sending marketing communications with consent where required
Protecting our store from fraud and abuse

To exercise privacy rights, contact us at:

support@medievalboots.com

14. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.

15. Third-Party Links

Our website may contain links to third-party websites, services, payment providers, delivery tracking pages, or social media platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing personal information.