FREQUENTLY ASKED QUESTIONS

How can I contact MedievalBoots ?

You can contact us through the form on this page or by email. We are happy to help with sizing, custom orders, shipping questions, and product details.

Do you offer custom sizing?

Yes, custom sizing is available for many handmade medieval boots and leather shoes. We recommend sending your foot length from heel to toe before ordering.

How long does production take?

Most handmade footwear orders take 7–10 business days to produce, depending on the design, size, and customization.

How long does shipping take?

After dispatch, express delivery usually takes 3–5 business days depending on your country. Tracking information will be provided once your order ships.

Can I ask about my order status?

Yes. Please include your order number and email address when contacting us so we can check your order faster.

Contact MedievalBoots

Have a question about sizing, custom orders, shipping, or handmade medieval leather footwear? Send us a message and we will be happy to help.

    Contact Information

    Email: support@medievalboots.com

    Support: For sizing help, custom orders, shipping updates, and product questions.

    Response Time: We usually reply within 6–12 hours.