FREQUENTLY ASKED QUESTIONS
You can contact us through the form on this page or by email. We are happy to help with sizing, custom orders, shipping questions, and product details.
Yes, custom sizing is available for many handmade medieval boots and leather shoes. We recommend sending your foot length from heel to toe before ordering.
Most handmade footwear orders take 7–10 business days to produce, depending on the design, size, and customization.
After dispatch, express delivery usually takes 3–5 business days depending on your country. Tracking information will be provided once your order ships.
Yes. Please include your order number and email address when contacting us so we can check your order faster.
Contact MedievalBoots
Contact Information
Email: support@medievalboots.com
Support: For sizing help, custom orders, shipping updates, and product questions.
Response Time: We usually reply within 6–12 hours.