Effective Date: June 2, 2026
Website: MedievalBoots.com
Contact Email: support@medievalboots.com

At MedievalBoots, we want your checkout experience to be safe, simple, and transparent. This Payment Policy explains accepted payment methods, payment security, order confirmation, currency, failed payments, and fraud prevention.

By placing an order on MedievalBoots.com, you agree to the payment terms below.

1. Accepted Payment Methods

MedievalBoots may accept secure online payment methods available at checkout, including:

  • Credit cards
  • Debit cards
  • PayPal, if available
  • Apple Pay, Google Pay, or express checkout options, if available
  • Other payment methods shown at checkout

Available payment options may depend on your country, device, payment provider, and checkout settings.

2. Secure Checkout

All payments are processed through secure third-party payment providers. MedievalBoots does not store your full credit card number or full payment card details on our website.

Our checkout may use SSL encryption and trusted payment gateways to help protect your payment information.

3. Payment Authorization

When you place an order, your payment method may be authorized or charged at checkout.

Your order will begin processing after payment is successfully received or approved.

If payment is not approved, your order may not be processed.

4. Order Confirmation

After placing an order, you should receive an order confirmation email.

Please review your order details carefully, including:

  • Product name
  • Size
  • Color
  • Quantity
  • Shipping address
  • Email address
  • Custom sizing or personalization details, if any

If you notice a mistake, contact us as soon as possible at:

support@medievalboots.com

We can only make changes before production or shipping begins.

5. Currency

Prices are shown in the currency displayed on the website at checkout.

If your payment card or bank uses a different currency, your bank or payment provider may apply exchange rates or international transaction fees.

MedievalBoots is not responsible for currency conversion fees or bank charges.

6. Payment Security and Fraud Prevention

For customer protection, some orders may be reviewed for security or fraud prevention.

We may contact you to confirm order details if needed.

MedievalBoots reserves the right to cancel or refuse any order if we suspect:

  • Fraudulent payment activity
  • Unauthorized card use
  • Incorrect billing information
  • Suspicious order behavior
  • Failed payment verification

If an order is canceled due to payment or fraud concerns, any approved refund will be issued to the original payment method.

7. Failed or Declined Payments

If your payment is declined, please check:

  • Card number
  • Billing address
  • Expiration date
  • Security code
  • Available funds
  • Bank restrictions
  • International payment permissions

You may try another payment method or contact your bank/payment provider for help.

MedievalBoots cannot see the full reason for every declined payment because payment decisions are handled by the payment provider or bank.

8. Payment Timing for Handmade Orders

Many MedievalBoots products are handmade to order.

Payment is collected at checkout before production begins. This helps us reserve materials, confirm your size, and begin preparing your handmade medieval boots or leather shoes.

Production usually takes 7–14 business days, depending on the design, size, and customization.

9. Refunds

Approved refunds are issued to the original payment method used at checkout.

Refund processing usually takes 5–10 business days after approval, depending on your bank or payment provider.

For full details, please read our Refund and Returns Policy.

10. Taxes, Duties, and Import Fees

Product prices may not include customs duties, VAT, import taxes, or local charges required by your country.

International customers may be responsible for customs fees, import duties, VAT, or local taxes unless clearly stated otherwise at checkout.

For more details, please read our Shipping Policy.

11. Payment Questions

If you have questions about payment, checkout, order confirmation, or a failed payment, contact us:

MedievalBoots
Website: https://medievalboots.com/
Email: support@medievalboots.com