Shipping & Production Timelines

Effective Date: March 16, 2026

At Aurelian Path, we craft each pair of boots by hand using traditional techniques. Because every order is made specifically for you, please allow time for our artisans to create your footwear before shipment. We offer free express shipping worldwide on all orders.

🛠️ Handling & Production Time

Every pair of Aurelian Path footwear is handcrafted to order — we do not mass-produce or keep large inventories. This artisan approach ensures superior quality and attention to detail.

Standard Orders: 7–10 business days

Custom/Bespoke Orders: 7–10 business days

Wholesale Orders: 7–10 business days

What happens during this time:

Our artisans carefully select premium full-grain leather, cut patterns by hand, stitch and assemble using traditional techniques, apply finishing and conditioning treatments, perform quality control inspection, and package your order in our signature heritage box.

You will receive an email confirmation with tracking information once your order ships.

Order Processing: Monday – Saturday

Cutoff Time: Orders placed before 2:00 PM (Morocco time, GMT+1) begin processing the same day. Orders placed after the cutoff time or on Sundays will begin processing the next business day.

✈️ Free Worldwide Express Shipping

We offer FREE express shipping on all orders, worldwide — no minimum purchase required.

Once production is complete, your order ships via DHL Express or FedEx Express for fast, reliable delivery anywhere in the world.

Delivery Time: 3–5 business days to all destinations worldwide

Shipping Cost: FREE to all countries

Shipping Days: Monday – Saturday

Carriers: DHL Express and FedEx Express

Tracking: Free real-time tracking included with every order

No hidden fees. No shipping charges at checkout. Free express delivery to your door.

📦 Total Delivery Time

Your total delivery time = Handling Time + Shipping Time

Example for a standard order:

Handling time: 7–10 business days + Shipping time: 3–5 business days = Total: 13–15 business days

We know this is longer than typical online shopping, but handcrafted quality takes time. The result is footwear built to last a lifetime.

📍 Shipping Destinations

We ship to all countries worldwide via DHL Express and FedEx Express — all with free shipping.

If your country is not available at checkout, please contact us at support@aurelianpath.com and we will arrange shipping for you.

Countries we frequently ship to include: United States, Canada, Mexico, United Kingdom, Germany, France, Netherlands, Spain, Italy, Sweden, Norway, Denmark, Belgium, Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, UAE, Saudi Arabia, Qatar, Kuwait, South Africa, and 150+ more countries.

🌍 Customs, Duties & Import Taxes

For international orders (outside Morocco), your package may be subject to import duties, taxes, or customs fees. These charges are determined by your country's customs authority.

Important Information:

Import duties and taxes are not included in our product prices. These government fees are the responsibility of the recipient and are typically collected upon delivery. Aurelian Path has no control over these charges and cannot predict their amount. Refusing to pay customs fees may result in your package being returned or destroyed.

We recommend: Check with your local customs office before ordering to understand potential fees. Use your country's duty calculator available on most customs websites.

Common duty-free thresholds by country:

United States: Under $800

United Kingdom: Under £135

European Union: Under €150

Canada: Under CAD $20

Australia: Under AUD $1,000

Thresholds may change. Please verify with your local customs authority.

Customs declaration: All packages are shipped with accurate commercial invoices declaring the true value of goods. We do not mark packages as "gifts" or undervalue items, as this is illegal and may result in seizure of your order.

📬 Order Tracking

Every order includes free real-time tracking from our workshop to your door.

How to track your order:

1. You will receive a shipping confirmation email with your tracking number
2. Click the tracking link or visit the carrier website (DHL.com or FedEx.com)
3. Monitor your package every step of the way

Tracking updates include: Order shipped from Morocco, in transit updates, customs clearance status, out for delivery, and delivered with signature confirmation.

If you do not receive tracking information within 14 business days of placing your order, please contact us immediately.

🏠 Delivery Information

Please ensure your shipping address is complete and accurate, including:

Full name (as it appears on your ID for customs clearance), street address, building, apartment/unit number, city, state/province, postal code, country, and phone number (required for express delivery).

Delivery options:

Signature required (default for all orders), safe drop/leave at door (contact us to request), hold at carrier location for pickup.

We are not responsible for: Delays caused by incorrect or incomplete addresses, packages delivered to the address provided but not received, packages stolen after confirmed delivery, or delays due to customs clearance in your country.

Failed delivery attempts: If delivery is unsuccessful after 3 attempts, the package may be returned to us. In this case, we will contact you to arrange reshipment (additional shipping fees may apply).

📦 Signature Heritage Packaging

Every order ships in our Signature Deep Forest Green Heritage Box, designed to protect your footwear and elevate your unboxing experience.

Your package includes: Reinforced heritage box with gold foil embossing, brushed cotton dust bag for each pair, certificate of authenticity, leather care starter kit, and care instruction card.

This premium packaging ensures your boots arrive in perfect condition and makes for an ideal gift presentation.

🔒 Shipping Insurance

All orders are fully insured at no extra cost during transit.

If your package is lost, stolen, or damaged during shipping, contact us within 48 hours of the expected delivery date. We will file a claim with the carrier. You will receive a full refund or free replacement — your choice.

📩 Contact Us

If you have questions about shipping, delivery, or your order status, our support team is here to help.

Aurelian Path Customer Support

Email: support@aurelianpath.com

Response Time: Within 24 hours (Monday–Saturday)

Handcrafted in Morocco. Shipped free to your door, worldwide.